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Office of the Provincial Advocate for Children and Youth

“If it’s wrong, the Advocacy Office can help you make it right.”

The Office of the Provincial Advocate for Children and Youth listens, problem solves, mediates complaints, networks with the community and intercedes on behalf of children and negotiates with service providers or government officials, youth or young adults when they cannot speak for themselves.

The Advocacy Office began in 1978. Under the Child and Family Services Act, it is authorized to protect the rights and interests of children and families who are receiving or needing services through the Ministry of Children and Youth Services, in the Province of Ontario. Any student in a residential or special school is also entitled to call for help.

If you’ve tried everything else and no one is listening, call the Office of the Provincial Advocate for Children and Youth

The clients include children and families that may be in conflict with the law, children/youth living in children’s mental health settings, group homes or foster homes, children with intellectual, learning and physical disabilities as well as those that are deaf, blind or hard of hearing.

The Advocacy Office makes sure that children/youth in care know and understand their rights and that the laws that protect them are enforced.  Advocates empower children and families to make complaints about unacceptable treatment.

LINKS OR USEFUL RESOURCES:Office of the Provincial Advocate for Children and Youth – 1-800-263-2841 or 416-325-3669 (TTY) or www.provincialadvocate.on.ca or email: provincialadvocate.on.ca,