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 (updated as of January 2014)

Parents for Children’s Mental Health

Resource List

The organizations and services listed in this guide provide support and assistance to families of children and teens coping with mental health issues.  This guide is for reference purposes only and is not meant as an endorsement of any of these organizations or their services by Parents for Children’s Mental Health or any of its supporters.

Providing current information is important to us.  Please send updates to

Parents for Children’s Mental Health would like to thank kidsLINK (a program of Carizon Family and Community Services), Lutherwood and the Student Support Leadership Initiative – Waterloo for their generous support in developing the guide.


Parents for Children’s
Mental Health

kidsLINK a program of Carizon Logo


Current as of January 2014

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For a printable version
of this page click here


Emergency Services

Police, Fire & Ambulance Emergency                              911

Ambulance Dispatch                                                                    519-653-2154

Anselma House – Women’s Crisis Services……        519-742-5894

Anselma House – Haven House, Cambridge…    519-653-2422

Cambridge Memorial Hospital                                 519-621-2330

Crisis Line (Canadian Mental Health Assoc.)           519-744-1813                                            1-866-366-4566

Grand River Hospital

- Emergency                                                               519-749-4242

- Hazelglen Outreach Cambridge                             519-624-5716

- Hazelglen Outreach Kitchener                               519-749-4213

- Psychiatric & Mental Health Outpatient Services 519-742-3611

Ontario Provincial Police                                        1-888-310-1122

Poison Information Centre                                     1-800-268-9017

Waterloo Regional Police Services                            519-653-7700

St. Mary’s General Hospital                                      519-744-3311

Counselling Services

Community Care Concepts                                       519-669-3023

Community Mental Health Clinic

(Cambridge Memorial Hospital)                              519-740-4900

Family Counselling Centre of Cambridge  & North Dumfries    519-621-5090

Front Door: Access to Child & Youth Services        519-749-2932

Health Connect Counselling Partners

Cambridge and Kitchener-Waterloo Locations

Interfaith Community Counselling Centre               519-662-3092

kidsLINK                                                                                   519-746-5437

K-W Counselling Services Inc.                                   519-884-0000

Langs Cambridge                                                                 519-653-1470

Langs North Dumfries                                                       1-877-632-1229

Lutherwood Family Counselling Services          519-622-1670

Mosaic Counselling & Family Services                     519-743-6333

Psychiatric & Mental Health Out Patient Services (Grand River Hospital)   519-749-4310

Salvation Army Correctional & Justice Services       519-742-8521

Shalom Counselling Services                                    519-886-9690

St. John’s Kitchen (The Working Centre)                519-745-8928

Woolwich Community Health Centre                      519-664-3794

Woolwich Counselling Centre (Elmira)       519-669-8651


Cambridge Active Self Help (C.A.S.H.)       519-623-6024

Oasis Outreach Ministries     519-744-2794

Reaching Our Outdoor Friends (R.O.O.F.)   519-742-2788

Salvation Army                                           519-744-4666

St. John’s Kitchen                                     519-743-1151


Family Violence


Anselma House                                          519-742-5894

Argus Residence for Young People (female)     519-650-0452

Argus Residence for Young People (male)     519-623-7991

Canadian Mental Health Association

(FRIENDS -school program 4 – 15)                                 519-744-7645

Family & Children’s Services of Waterloo Region     519-576-0540

Family Counselling Centre of Cambridge & North Dumfries    519-621-5090

Lutherwood Safe Haven Shelter (12-15)                          519-749-1450

Mosaic Counselling & Family Services

(Family Justice Centre)                                                                        519-743-6333

Wilmot Family Resource Centre                                            519-662-2731

Woolwich Community Services                                             519-669-5139

Help Lines

AIDS and Sexual Health Infoline                                           1-800-668-2437

Anselma House                                                               519-742-5894

Distress Centre (C.M.H.A.)                                      519-745-1166

Drug & Alcohol Registry of Treatment  (D.A.R.T.)    1-800-565-8603

Gambling Hot Line                                                      1-888-230-3505

Grand River Hospital (Young Adult Program)          519-749-4218

Kids Help Phone                                                                    1-800-668-6868

Ombudsman of Ontario                                                             1-800-263-1830

Psychiatric Patients Advocate Office                               1-800-578-2343

Youth Line (C.M.H.A)                                                                          519-745-9909



 Canadian Mental Health Association

- Beautiful Minds……………………………………….         519-766-4450

- Cambridge………………………………………………         519-740-7782

- Kitchener………………………………………………..         519-744-7645

- Working Against Youth Violence Everywhere      519-744-7645                                                  1 -877-627-2642

Children’s Mental Health Ontario(C.M.H.O.)     1-888-234-7054

Front Door: Access to Child & Youth Services           519-749-2932

Grand River Hospital

- Withdrawal Management                                                               519-749-2932

Developmental Services Resource Centre                                  519-741-1121

kidsLINK                                                                                                                 519-746-5437

Lutherwood                                                                                                         519-884-1470

Mental Health Database

Mental Health Service Information Ontario (M.H.S.I.O)    1-866-531-2600

Telecare                                                                                519-658-6805

Waterloo Region Suicide Prevention Council         519-744-7645   Ext. 310

Waterloo Wellington Addiction and Mental Health Network (W.W.A.M.H.N.)       519-821-8089         Ext. 734

Wilmot Family Resource Centre -
Suicide Awareness for Wilmot Wellesley (S.A.W.W.).         519-662-2731


Legal Services

Legal Aid Ontario – Kitchener Branch                         519-743-4306

Waterloo Region Community Legal Services        519-743-0254


Mental Health Services

Child and Parent Resource Institute (C.P.R.I.)          519-858-2774                                                                1-877-494-2774

Community Mental Health Clinic

(Cambridge Memorial Hospital)                                                      519-740-4900

Front Door: Access to Child & Youth Services           519-749-2932

Cambridge and Kitchener-Waterloo Locations

Grand River Hospital – Child and Adolescent Inpatient Unit      519-742-3611

Healthy Start (C.M.H.A.)                                                            519-744-7645


- Autism                                                                                                  519-886-8886

- Cambridge Office                                                                               519-621-7580

kidsLINK                                                                                              519-746-5437

Lutherwood                                                                                       519-884-1470

Psychiatric & Mental Health Outpatient Services

Grand River Hospital                                                                           519-749-4310

Region of Waterloo Infant Development                        519-883-2268

Regional Mental Health Care (R.M.H.C.)                         519-455-5110

Suicide Intervention Through Youth Talk

Canadian Mental Health Association                                             519-766-4450

Trellis Mental Health and Developmental Services

Early Psychosis Program                                                                     519-576-2333

Waterloo Region Homes for Mental Health                    519-742-3191



Cambridge Active Self-Help (C.A.S.H.)                                519-623-6024

Mind Body Institute                                                                          519-653-9832

Mood Disorders Association of Waterloo Region        519-884-5455

Self-Help Alliance of Waterloo Wellington

- Cambridge                                                                                                 519-623-6064

- Kitchener-Waterloo                                                                               519-570-4595

Self-Help Directory (C.M.H.A.)                                                  519-744-7645

Waterloo Region Active Self-Help                                           519-570-4595

Substance Abuse

Al-Anon and Adult Children of Alcoholics
and Alateen Kitchener-Waterloo

Al-Anon. Alcoholics Anonymous and Alateen Cambridge       519-658-8222

Golden Triangle Area Narcotics Anonymous                        519-651-1121

Grand River Hospital Withdrawal Management                   519-749-4318

Kitchener-Waterloo Alchoholics Anonymous                        519-742-6183

Ontario Problem Gambling Hotline                               1-888-230-3505

Ray of Hope                                                                                       519-743-2311

St. Mary’s Hospital Counselling Services                    519-745-2585

Teen Challenge                                                                             519-744-4744


Support Groups

Al-Anon & Adult Children of Alcoholics                      519-896-5678

Alcoholics Anonymous – Cambridge                             519-658-8222

Alcoholics Anonymous – Kitchener                               519-579-3800

Attention Deficit Hyperactivity Disorder
Parent Support Group of Waterloo Region

Autism Ontario- Waterloo Region                                    519-742-1414

Cambridge ADHD Support Group                                      519-624-7312

Eating Disorders Awareness Coalition                          519-745-4875

Mood Disorder Parent Support Group of Waterloo Region

OCD Support Group                                                                      519-744-7645  Ext. 319

Overeaters Anonymous                                                            519-886-9975

Parents for Children’s Mental Health                               519-746-5437

The Coping Centre                                                                           519-650-0852

Tourette Syndrome Foundation of Canada

Waterloo Wellington Chapter                                                             519-576-7957

Trellis Mental Health & Developmental Services

Regional Eating Disorders Services                                               519-576-2333

Waterloo Fetal Alcohol Syndrome Support Group 519-341-0295

Waterloo Region Family Network                                       519-804-1786

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